Answering frequently asked questions from our customers.

Have more questions, please contact us by phone or on the Contact Us page and we will quickly be in touch!

Product FAQs

Where are your products made?

Why do you offer three different steel gauges?

Do you offer additional lock types?

Can I order your products in custom colors?

Can I customize your products? Or, create a new product?

Do you provide a warranty on your products?

Ordering & Shipping FAQs

Can I order by PO with credit terms instead?

I am tax-exempt, how can I order online but not be charged tax?

How fast do your products ship?

How do you ship your products?

How do I move your products once received?

Warranty & Returns FAQs

Can I return a product?

What do I do if I have a warranty concern?